We are launching a new feature that allows you to view the transaction codes of PIX withdrawals and the banks to which the amounts were sent, as well as the transaction status. We did this so that you have more convenience and control over your account at Betano.
To view this information on your withdrawals, follow these steps:
- Access My Account
- Click on History
- Select Transactions
- Navigate and select the withdrawal for which you want more information
- Click on the arrow on the side of the screen to expand
If you follow these steps and do not see the arrow on the side of the screen, please contact us by our customer service channels (chat, phone, email).