With the upcoming regulation, self-exclusion and account limits will now apply across all products. This means you won’t be able to set restrictions exclusively for Casino or Sportsbook, but for both products. For instance, if you apply a wagering limit, it will count towards both Sportsbook and Casino.
Under the new framework, any requests to relax self-exclusion or limit settings will take 24 hours to take effect. However, any adjustments that increase restrictions will be applied immediately.
Under the new framework, we will also no longer offer yearly timeframes for account limits.
If you have set Responsible Gaming (RG) preferences, you’ll have until December 31, 2024, to make any updates or changes without impacting your betting activity. After that date, you will still be able to log in, but your ability to participate will be paused until your RG preferences are updated. Please take the time to ensure your account is fully up to date!