Betano has just activated the E2E code for all bank transfer withdrawal methods in the Brazilian market.
But what exactly is the E2E code? The E2E (End-to-End) code is a unique identifier assigned to each withdrawal request. It allows the transaction process to be monitored from start to finish, from the withdrawal request to the completion of the payment, ensuring greater transparency and traceability.
With this update, we bring important benefits to our customers, promoting more transparency and control over each transaction. Here’s how it positively impacts your experience:
Benefits for the Customer
- Greater transparency
The introduction of the E2E code brings a unique identifier for each withdrawal request, now visible in the transaction history. This allows for clear and detailed tracking of each request, providing greater visibility and control over the process.
- Direct interaction
Users can now directly contact their banks in case of delays or issues in processing the withdrawal. This makes it easier to resolve issues more quickly and effectively.
- Greater control
With the activation of the E2E code, users have more oversight of their transactions, allowing them to monitor each step of the process and ensure everything is being processed as expected.
- Enhanced trust
By providing clear and traceable information about each transaction, this update makes the withdrawal process more secure and reliable, reinforcing customer trust in the platform.
- Next steps
The activation of the E2E code is a significant advancement in improving the user experience. This update is now available for all customers using bank transfer withdrawal methods in Brazil.