My account has been locked because I entered an incorrect password several times. What should I do?

If your account was locked after several failed login attempts, this was done for security reasons. But don’t worry! You can regain access by following these steps:

  1. Reset your password: click “Forgot your password? Click here and follow the instructions to create a new password.
  2. Try logging in again: after resetting your password, use the new credentials to access your account.

If you still can’t log in, contact our support team to request account recovery.

Need more information about passwords? Check out these articles:

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