Please consider that you need to complete your ID verification before trying to verify your Neteller Account.
In order to verify your Neteller account, you can send a screenshot from the "Personal information" section, either from the App or from an Internet browser (the URL of the page must be visible).
The screenshot should include:
- Your full Name.
- Internal customer number.
- Neteller logo.
- Address.
- Phone number.
- Email address.