Why don't I have the option to withdraw using any payment method?

According to our Terms and Conditions, the deposit and withdrawal methods must be the same to ensure greater security and transparency in transactions.

How does it work?

The withdrawal method will always be the same as the deposit method used.

Can I use different methods for deposit and withdrawal?

Yes, but the withdrawal will be processed using the last deposit method. This helps ensure the security of your transactions.

Important:

  • All deposits and withdrawals must be made through a registered bank account.
  • You can register up to 3 bank accounts in your account.
  • Please note: all bank accounts must be registered under the customer’s CPF.

This policy is in place to protect you and make transactions more secure.

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