The company's internal approval can take up to 24 hours and after that, the processing time is individual depending on the method. Don't worry, it's just a deadline and most of the time it's checked and done before.
🔸 PIX
Withdrawals are sent to the bank account linked to your CPF key and are made within 1 hour. PIX may experience instabilities that are beyond our control, causing a longer delay than indicated.
• There are few cases where the withdrawal request is sent to a bank account that you recently used for deposit. We recommend checking all your accounts with an active PIX key.
🔸 Bank transfers
Transfers are made to the account of your choice, always with the same CPF as the Betano holder. It may take up to 2 business days to complete. Weekends and holidays do not count as working days.
• Make sure the agency and account digits are filled in correctly. In case of doubt, we suggest that you consult a bank document where this information is clearly indicated.
Important: If your funds left your Betano account and did not arrive in your bank account within the stipulated period, please contact us
🔸 PIX
Withdrawals are sent to the bank account linked to your CPF key and are made within 1 hour. PIX may experience instabilities that are beyond our control, causing a longer delay than indicated.
• There are few cases where the withdrawal request is sent to a bank account that you recently used for deposit. We recommend checking all your accounts with an active PIX key.
🔸 Bank transfers
Transfers are made to the account of your choice, always with the same CPF as the Betano holder. It may take up to 2 business days to complete. Weekends and holidays do not count as working days.
• Make sure the agency and account digits are filled in correctly. In case of doubt, we suggest that you consult a bank document where this information is clearly indicated.
Important: If your funds left your Betano account and did not arrive in your bank account within the stipulated period, please contact us