At Betano, we handle your personal information with responsibility and transparency. We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, in accordance with the Brazilian General Data Protection Law - “LGPD” (Lei nº 13.709/2018. How long do we keep your data?
Minimum retention period: due to regulatory or legal purposes, we may store your data for at least 5 years after the end of your relationship with us.
Maximum retention period: in some cases, data may be retained for up to 10 years, in compliance with applicable laws, starting from the end of the business relationship.
Why might we keep your data longer?
In certain situations, we may need to retain some personal information beyond the minimum period for legal, regulatory, or legitimate interest purposes, such as:
- Anti-money laundering compliance
- Taxation
- Player protection
- Civil law matters
- Criminal law matters
- Other legal issues
If you initiated the registration process after 01/01/2025 but did not complete it, or if your account was not activated, the data provided will be anonymized within 6 months.
For more information on how we process your personal data, please refer to our Privacy Policy, available in the footer of our website.