What to do if network speed or device performance affects my experience?

Your internet connection and device performance can impact your experience on the platform. A slow connection or a low-performance device may cause delays when loading pages or performing actions in the app.

How to improve your experience?

  • Check your connection: ensure you are connected to a stable Wi-Fi network or have a good mobile data signal.
  • Close background apps: this can free up memory and improve your device’s performance.
  • Clear your browser or app cache: removing temporary files can help improve loading times.
  • Restart your device: in some cases, a simple restart can enhance performance.

For more details, please refer to our Terms & Conditions.

Was this article helpful?
182 out of 721 found this helpful

Articles in this section