My Account

Updating Account Information

• How can I change my password?
• How can I change my personal details and email address?
• How do I enable/disable my email or SMS notifications for news, promotions etc?

Creating an Account

• How does two-factor authentication (2FA) work?
• How can I register?
• How can I log in to my account?

Login Issues

• Why did my login session expire?
• I can't log into my account. What should I do?
• My account has been locked because I entered an incorrect password several times. What should I do?
• I changed my password, but I still cannot log in. What should I do?
• I can't reset my password through the app. What should I do?

Transaction and Bet History

• How can I check my transaction history?
• How can I check my Betting History?
• How can I see my balance for my Betting Profit & Losses?

Inactive Accounts

• Is there any fee for an inactive account?
• Can my account be inactive even without my consent?